New Vista is accredited by the Desert Regional Center (DRC) as a provider of services to Intellectually and Developmentally Disabled people. This state agency conducts case management and oversight of all services provided by New Vista.
Service success and continuing quality improvement is monitored regularly through quality assurance surveys that help determine levels of satisfaction. These surveys also provide staff with the ability to address problems early on and make changes that will improve the services being provided.
All providers must be re-certified annually, or every two years to remain current of all new policies and procedures, as well as to ensure the best supports are being delivered.
New Vista supports individuals with IDD in Southern Nevada by providing the following list of services: